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Tom Kelley


“The Ten faces of Innovation”




Talking Points



Notes on Tom Kelly

How adopting certain roles or faces can help a company renew agility to achieve profit and growth
How innovation has an urgency of its own and must never be ‘put off ‘til tomorrow’
Overcoming negativity, re-energising the culture and creating new opportunities for profitable growth
How to out-innovate your competitors
Why observation can be the key to innovation and how the voice of the customer can effectively drive innovation
How to identify the key levers that truly drive success in service innovation


"Every day, thousands of great new ideas, concepts, and plans are nipped in the bud by devil’s advocates" - Tom Kelly
 


Tom Kelley is one of the world’s most respected experts on how to manage innovation and design – how to make your business more creative, not just in its products and services, but also in its thinking and processes. Tom is the General Manager of IDEO, the famous design and development firm that brought us the Apple mouse, Polaroid’s I-Zone instant camera, the Palm V, and hundreds of other cutting edge products. IDEO’s success, he says, comes from its philosophy: You don’t have to be a genius to have a great idea and companies that encourage this creativity will excel. IDEO has proven over and over that everyone can contribute creatively to a project, and that innovation can be made a cultural way of life in an organisation

 


 

 

 

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